FAQ
Frequently Asked Questions
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Choose your preferred item, then use our customization tool to select Japanese-themed art and add your text. You can preview your design in real time before adding it to your cart.
We accept all major credit cards, PayPal, and other digital payment methods. All transactions are securely processed.
Orders can be modified or canceled within 24 hours of placement. Please contact our support team immediately for assistance.
Shipping times vary based on location. Typically, orders are delivered within 5-10 business days. Express options are available at checkout.
We accept major credit cards (Visa, Mastercard, American Express) as well as PayPal for secure and convenient payment. At this time, we do not accept cash on delivery or personal checks.
Yes, we offer international shipping. Shipping rates and times may vary based on the destination country.
We accept returns or exchanges for defective or incorrect items within 30 days of receipt. Customized items are only returnable if the product is faulty.
To maintain the quality and longevity of your products, we recommend washing them in cold water, inside out, and tumble drying on low.
You can reach us via email, phone, or our website's contact form. Our team is available to assist you with any questions or concerns.